Refund and Cancellation Policy
Last updated: July 17, 2026
Overview
Welcome to DivyaYagyam. We are dedicated to providing authentic Vedic spiritual services with transparency and devotion. This policy outlines the terms regarding cancellations, refunds, and rescheduling for all services booked through our platform (). By booking a service, you agree to these terms.
1. Cancellation Policy
1.1 Before Puja Performance
You may cancel your booking at any time BEFORE the scheduled start time of the puja.
- How to cancel: Contact us via WhatsApp at +91-95871-71984, +91-95320-11984 or email Seva@divyayagyam.com.
- Verification: Please provide your Booking ID and registered mobile number.
- Confirmation: Cancellation is effective only upon receipt of a confirmation message from DivyaYagyam.
- Note: Requests made less than 2 hours before the scheduled time may not be processed in time.
1.2 Refund Timelines
- Full Refund (100%): Provided for all cancellations made before the puja commences.
- Processing Time: Refunds will be initiated to your original payment method within 5-7 business days. Please allow an additional 2-5 business days for your bank to reflect the credit.
1.3 After Puja Performance
Once the puja, yajna, or ritual has been performed by our priests, it CANNOT be cancelled or refunded, as the sacred materials and priest services have already been utilized.
2. Satisfaction Guarantee
At DivyaYagyam, we strive for excellence in every ritual. If you are not satisfied with the service provided, please contact us within 7 days of receiving your puja documentation (photos/videos). We will review your concerns and may offer:
- Complimentary Rescheduling: Arranging the puja again at an auspicious time.
- Resolution: Our team will work with you to ensure your spiritual needs are met with the utmost respect and adherence to Vedic traditions.
3. Rescheduling
We understand that circumstances may change.
- Modification Request: You may request to reschedule your booking (change of date or time) by contacting us at least 24 hours in advance.
- Availability: Rescheduling is subject to the availability of the Pandit and the temple schedule.
4. Force Majeure & External Factors
DivyaYagyam acts as a platform to connect devotees with authentic Vedic services. In the event of unforeseen temple closures, Pandit emergencies, or other circumstances beyond our control (natural disasters, government orders, etc.), we will proactively contact you to offer a full refund or an alternative date for your ceremony.
5. Customer Responsibilities
- Accurate Information: Provide the correct Name, Gotra, Nakshatra, and purpose of the Sankalp at the time of booking.
- Communication: Provide accurate contact details (WhatsApp/Email) so we can send you updates and puja confirmation.
6. Contact Information
Location: Jodhpur, Rajasthan, India
Email: Seva@divyayagyam.com
WhatsApp / Phone: +91-95871-71984, +91-95320-11984
Pandit: Pandit Mukesh Bohra